The 5 Minute Challenge…
John Page Burton is a life and business coach and the author of two books. to learn more visit http://www.jpburtongroup.com/
Is it just me or does it seem like there are a lot of angry people buzzing around our planet? Most angry people are two faced. They exhibit a public face and a private face. For example, the other day a man driving a high end vehicle, dressed in a suit and tie swerved his car and nearly ran me off the road. When I pulled up next to him at the stoplight and gave him a puzzled look, he promptly reached down under his seat and with a smirk on his face, brandished a hand gun! I certainly don’t care to do business with him! My social media streams feature countless posts “attacking” religious choice, sexual preferences, race, political affiliation or anything else that is determined different from the posters belief system. One of my clients recently asked me “why so many people seem so angry”? It’s a reasonable question. Many are quick to blame their anger on the economy, world problems, political agenda’s and even technology. I routinely interact with people who “ooze pissed off”. When I ask them why they are so angry it’s not uncommon for them to snap back… “I’m not angry”. Be honest, all of us get angry from time to time, it’s human nature. As a coach, I routinely see the effects of unresolved anger. Divorce, illness, job loss and family challenges are some of the unfortunate consequences of unresolved anger. I have identified 5 characteristics commonly found in angry people. Also, here are five things I have learned on my own journey as a “recovering angry person”…
The vast majority of us will serve in some type of leadership capacity. Many of us will lead companies or sales organizations, others will lead classrooms, community organizations, political groups or non profits. The most important leadership role we may ever experience is the role of parent and family leader. We must also focus on becoming a consistent leader of self. During a recent conversation with my friend Ross, he referred to me as a “CAREfrontational” business coach. I asked him what he meant and he replied “you are very direct in your communication, yet your compassion and understanding clearly shine through”. I liked his term CAREfrontational and promised Ross that I would incorporate it into my next article on leadership. Let’s take a closer look at two different leadership models…
CAREfrontational vs Confrontational Leadership.
Far too many leaders in their quest for significance, employ a confrontational, authoritarian style of leadership. Most confrontational leaders believe their approach produces results and garners respect. In reality, this approach is extremely polarizing within an organization and over time it tends to contribute to higher turnover rates and a decrease in productivity due largely to the volatile nature of the work environment. Some of the words commonly used to describe confrontational leadership include; argumentative, combative, contrary, volatile, quarrelsome, contentious, scrappy, authoritarian, unfair and dictatorial. Some of the feelings this type of leadership creates within the rank and file of an organization include; mistrust, fear, doubt, drama, self protection, concern, trepidation, anxiety and security. Confrontational leaders create a culture of ME vs you and “I am always right”!
The “CAREfrontational” leadership approach is focused on the organization as a whole. The CAREfrontational leadership model seeks to identify the strengths and weaknesses of each team member, understand their primary communication style and focuses on exploiting the strength and leveraging the weakness of each member of the team. This leadership style encourages delegation and prioritizes time management. The communication style of a CAREfrontational leader is explicit yet respectful and is designed to instruct not degrade. Words used to describe this leadership style include; team, health, welfare, maintenance, concern, interest, importance, provision, responsibility, collaboration, growth and trust. Some of the feelings this leadership style creates within the organization include; pride, integrity, belief, autonomy, freedom, creativity, expression, fulfillment and personal responsibility. Doesn’t this seem like a more inspiring and empowering WORK environment?
Which type of leadership model do you believe fosters a true sense of team? Which business environment might have a lower turnover rate? Which model encourages vision and collaboration? Which business environment is more authentic to the human spirit? Which environment would you prefer to work in?
The myth surrounding the CAREfrontaional leadership approach is that it is to “liberal” and doesn’t create a big enough gap between “leadership” and the “employee”. I disagree. The confrontational leadership approach has proven to be highly effective in the United States military where breaking our soldiers down and building them back up is essential for survival and success on the battlefield, however, the confrontational leadership approach is very INEFFECTIVE in today’s competitive business environment where INNOVATION tends to trump intimidation. Unhappy, stifled employees, simply transfer their talent to an environment that is more conducive to their personal and professional growth. The CAREfrontational leader understands that TEAMWORK MAKES THE DREAM WORK and they strive to create synergy as they grow and protect the financial interests or their organization.
THE BOTTOM LINE…
Over the past 20 years I have had the privilege to spend time around an array of very dynamic, highly effective, CEO’s and business leaders. One of the common traits inherent to each one of them is their ability to create a compelling vision and sell that vision to their entire organization. I refer to this as the “buy in”. The “buy in” is essential for creating massive results in any organization. Rather than take an authoritarian approach, CAREfrontational leaders take a much different approach. They seek out and hire “play makers” and are then willing to get out of their way and let them make plays. In the sports world, this philosophy has proven to be a successful formula for winning CHAMPIONSHIPS. Another significant trait found in CAREfrontational leaders is their ability to build, nurture and maintain influential networks. THE TAKEAWAY…A truly effective CEO or business leader is rarely the person who has the most impressive credentials but rather the person who carries the most influence. Our personal and professional circle of influence say’s more about who we have become professionally than our resume does. In the spirit of polarization, confrontational leaders tend to infuse their insatiable need for significance into the organizations and networks they belong to. On the other hand, CAREfrontational leaders understand the value of relationships and make building and nurturing them a top priority.
In my role as an executive coach, my clients hire me for one reason, they desire to become more effective leaders. I am not concerned about being popular, I care about my clients achieving the results they seek. Can I be direct? Yes. Do I care? Absolutely. Can I be extremely CAREfrontational, you bet! Do the majority of my clients respect me? I believe my authenticity shines through more often than not. I encourage each of you to take a closer look at your current leadership style and ask yourself if it is helping or hindering your organizational growth? Admittedly, this is a tough question to ask as our Ego has a significant investment in our current reality but it is a question that we must pose if we desire to be the amazing leader we are capable of becoming.
No matter how honest we believe we are, most of us are guilty of lying. Many of us have created a habit of lying. Our lies cost us financially and emotionally. Our lies may keep us from rising through the company ranks, starting our own business or from enjoying a truly intimate relationship with our partner. In the world of dreams and opportunity the TRUTH can indeed set us free!
The 6 Lies…
*If he/she would just change, my life would be so much better! Not only is this a lie but it means that we are willing to give away our personal power. Many of us tell this lie as it relates to our relationship partners, employers, business partners and friends. In reality, the person who tells this lie is fearful of introspection and prefers to avoid taking the bottom line for their life experience. We can either go through life playing the role of “victim of circumstance” or we can take responsibility for the people and circumstances we have attracted into our life and make different decisions going forward. Choose to be proactive!
*I don’t have enough time. Most of us will make time for anything we deem important. We can easily “find time” to hang out with our friends, go fishing, watch TV or engage in any other activity that makes us “feel good”. The reality of this lie is that many of us consciously choose to use our “lack of time” as an on demand excuse to avoid anything that requires us to leave our comfort zone. Time is our most precious commodity, it is up to us to allocate it wisely.
*I am not educated/qualified enough. The reality of this lie is that some of the biggest companies in America were founded and built by people who never attended a day of college or in some cases didn’t make it past junior high. As I share in my book, Wisdom Through Failure, I am apt to hire a person with a high I WILL over a person with a high IQ. The person who possesses both is a bonus. Is it really our lack of education that is holding us back? In many cases a lack of motivation is the real culprit.
*I’m not attractive enough. Intelligence outweighs looks. We live in a society where first impressions do favor job candidates, however, in the end, it really doesn’t matter how “good looking” you are if you suck at what you do! Even the most aesthetically pleasing people will eventually become a liability and sent packing. Taking care of ourselves and presenting well should be a priority for all of us, however, the belief that we are somehow limited because of the way God created us is a fear based fallacy. We are better served to focus on developing our skills than hunting for a plastic surgeon.
*I don’t know the right people. It’s true that our “connections” can help us move through life and business at a faster pace but keep in mind our connections will take time to develop and nurture. The reality is that in order to attract the “right people” both personally and professionally we must become the person we desire to attract. Our job is to focus on becoming the best version of our self. To quote my favorite movie line…”If you build it they will come”.
*I don’t deserve to be successful/happy. This lie is based around the guilt we feel about something that occurred in our past. We have deemed our particular situation(s) to be so “heinous” that we have subconsciously determined that it is far better to be mediocre than strive for greatness! Each time we find ourselves moving forward, the voice in our head reminds us of what a “complete loser or imposter” we are. The reality of this lie is that we are much wiser because of the experiences from our past and we can use this wisdom to help us make better choices and decisions in the future. Our past doesn’t determine our future…we do!
When we make the decision to stop telling these lies we can move toward the compelling future awaiting each of us. One of the fastest ways we can change our lives is by changing the story we have been telling ourselves. Here’s to the TRUTH!
As always, I look forward to your thoughts and feedback.